Shipping Terms and Rates

General Shipping Charges

Minimum Order Sub-Total is $20 , 98% of all orders incur the following shipping charges:

  • $14.95 for orders $20 - $50
  • $ 9.95  for orders $50 - $150
  • $ 4.95 for order $150 - $200
  •  Free shipping for Orders over $200

Product availability is updated throughout the day; however,  some items may become un-available during the order process.

Heavy/Bulky Items/In-expensive Cases

Some items fall under the category of "Heavy/Bulky/In-expensive" and are subject to an additional fixed shipping cost.  Those items could be fluids, heavy (over 20 pounds per case), oversized boxes ( i.e.. sharps containers...) and cases that cost less than $50.  If this situation arises we will contact you with the additional shipping cost.  We evaluate this on a case-by-case basis to prevent adding "blanket costs" to our shipping that are disproportionate for some orders. If you do not want to proceed with the purchase with the additional shipping cost, your purchase will be canceled and a full refund issued.

To avoid the additional shipping cost, please consider ordering additional items that are not heavy/bulky/less than $50 per case.  The combination of heavy bulky items with other items often prevent the need for us to charge additional shipping.

Our Commitment

We strive to provide low cost shipping and to that end we absorb some shipping cost. However, items that have shipping cost disproportionate to the cost of the product will have additional fixed shipping cost on a case-by-case basis.  If you feel the additional fixed shipping cost is too high, call us so we can review the cost on an individual circumstance. Remember, you have a voice and we are listening.

Hazardous Materials

Hazardous materials will incur additional shipping charges in accordance with 49 CFR and IATA regulations. 49 CFR and IATA regulations describe the responsibilities of all U.S. shippers of hazardous materials. Compliance with these federal Hazardous Materials Regulations (HMR) and International Civil Aviation Organization (ICAO) are mandatory, and everyone directly or indirectly involved with hazardous materials is subject to these regulations. Violators face considerable civil or criminal penalties (see 49 CFR 107; subpart D, for baseline civil penalties and fines).

Large Package Surcharge

A Large Package Surcharge may apply. A package is considered a "Large Package" when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches, but does not exceed the maximum 165 inches or any individual item that weighs over 25 pounds.

Miscellaneous

  • Orders from Alaska, Hawaii and Puerto Rico or outside of the 48 contiguous U.S. states are not eligible for flat rate shipping.  These destinations will incur actual shipping charges.
  • Shipping charges generated online are an estimate only. Actual shipping charges may differ.
  • Clearance items do not qualify for free shipping.
  • Orders consisting of items that are “Order received by noon CST, Ships Today" and "Order received by noon CST, Ships Next Business Day" will be shipped together on the “Next Business Day”
  • Orders are processed on a “first come, first serve basis”.
  • For your protection, State Surgical Supply has the right to place an order on hold temporarily in order to verify identity or legitimacy of an order. Once verified, the order will be promptly shipped.
  • "Order received by noon CST, Ships Next Business Day" implies that an order received after noon CST will not ship the next day.  For example; if you order an item at 12:30 pm CST that states "Order received by noon CST, Ships Next Business Day" we succeed 90% of the time to ship the next day anyway; however, it could ship the day after. Please contact us if you have a concern about the ship day.